Terms of Service / Terms & Conditions for Beyond Roots

Effective Date: 1 December 2024

Welcome to Beyond Roots! These Terms of Service (“Terms”) govern your use of our website (www.beyondroots.net), our services, and our products. By accessing, browsing, or placing an order through our website, you agree to be bound by these Terms. If you do not agree, please refrain from using our website or services.

1. General Terms

• By placing an order or booking a service, you acknowledge that you are at least 18 years old or have the legal authority to enter into this agreement.
• Beyond Roots reserves the right to update or modify these Terms at any time without prior notice. Continued use of the website constitutes acceptance of any changes.

2. Acceptance of Policies

By placing an order, you confirm that you have read, understood, and accepted the following policies:

• Refund Policy: Outlines the conditions for cancellations, refunds, and rescheduling for travel services and merchandise. Available here.
• Privacy Policy: Explains how we collect, use, and protect your personal information. Available here.

3. Orders and Payments

• Order Confirmation: All orders are subject to availability. We reserve the right to cancel or refuse any order at our discretion.
• Pricing: Prices for our services and products are listed in the applicable currency and include any taxes unless otherwise stated.
• Payment: Payment must be completed at the time of purchase. All transactions are processed securely through our payment providers.
• Failed Payments: If payment fails, your order will not be processed until full payment is received.

4. Cancellation and Refunds

Cancellation and refund terms are outlined in our Refund Policy. Please review it carefully before placing your order. You can find the full Refund Policy here.

5. Use of Services and Website

• Prohibited Activities: You agree not to:
  • Use the website for unlawful purposes.
  • Interfere with or disrupt the website’s functionality.
  • Attempt to gain unauthorized access to any part of the website or its systems.
• Intellectual Property: All content, trademarks, and materials on our website are the property of Beyond Roots or its licensors. Unauthorized use is strictly prohibited.

6. Limitation of Liability

• Beyond Roots is not liable for any indirect, incidental, or consequential damages arising from the use of our website, services, or products.
• We are not responsible for delays or interruptions caused by circumstances beyond our control, including natural disasters, strikes, or technical failures.

7. Governing Law

These Terms are governed by the laws of the United Mexican States. Any disputes will be resolved exclusively in the courts of the United Mexican States.

8. Contact Information

If you have questions about these Terms or need assistance, please contact us:

• Email: beyondrootscuba@gmail.com
• Website: www.beyondroots.net

Thank you for choosing Beyond Roots! We are thrilled to guide you on a journey celebrating Afro-Cuban heritage and culture. Your trust and support mean the world to us.