Privacy policy
Effective Date: 1 December 2024
At Beyond Roots, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website (www.beyondroots.net), purchase our services or merchandise, or engage with our brand.
1. Information We Collect
We collect the following types of information:
- Personal Information: Includes your name, email address, phone number, billing address, and shipping address, collected when you make a purchase, book an experience, or contact us.
- Payment Information: Payment details such as credit card information are processed securely by our third-party payment providers and are not stored by Beyond Roots.
- Usage Data: Information about your interaction with our website, including IP address, browser type, device type, and pages viewed.
- Cookies: Small data files stored on your device to enhance your browsing experience. You can manage cookies in your browser settings.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To process and fulfill your orders and bookings.
- To communicate with you regarding your purchases, bookings, or inquiries.
- To personalize your experience on our website and improve our services.
- To send promotional materials, newsletters, and updates about Beyond Roots (with your consent).
- To comply with legal obligations and prevent fraudulent activities.
3. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:
- Service Providers: With trusted third-party providers who assist us in operating our website, processing payments, and delivering orders.
- Legal Compliance: When required by law or to protect our rights, property, or safety.
- Business Transfers: In the event of a merger, sale, or transfer of company assets, your information may be included in the transaction.
4. Data Security
We take reasonable measures to protect your personal information from unauthorized access, loss, misuse, or disclosure. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
5. Your Rights
You have the following rights regarding your personal information:
- Access: Request access to the personal data we hold about you.
- Correction: Request corrections to your personal data if it is inaccurate or incomplete.
- Deletion: Request the deletion of your personal data, subject to legal or contractual obligations.
- Opt-Out: Opt-out of receiving promotional communications by following the unsubscribe link in our emails or contacting us directly.
To exercise your rights, please email us at beyondrootscuba@gmail.com.
6. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.
7. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date. We encourage you to review this policy periodically.
Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us:
- Email: beyondrootscuba@gmail.com
- Website: www.beyondroots.net
Thank you for trusting Beyond Roots. Your privacy is important to us, and we are dedicated to safeguarding your personal information.
