Frequested Asked Questions (FAQs) by Beyond Roots

Welcome to our FAQ page! Here, you’ll find answers to all your questions about traveling to Cuba, our carefully curated trips, and the immersive Afro-Cuban cultural experiences we offer. Whether you’re planning your journey or simply curious about what makes Beyond Roots unique, we’ve got you covered. Explore below to learn more and get ready for an unforgettable adventure!

ENTRY & LEGAL REQUIREMENTS

Do U.S. citizens need a visa to travel to Cuba?

Yes. U.S. travelers must obtain a Cuban Tourist Card (visa) before entering Cuba. This document allows a stay of up to 30 days and can typically be extended once for an additional 30 days. The Tourist Card is usually provided by airlines or travel agencies when booking your flight. Always confirm the requirements with your carrier prior to departure.

What is the current travel policy for U.S. citizens visiting Cuba?

Since diplomatic relations were eased in 2014, U.S. citizens have been able to travel to Cuba without applying for a specific license in advance, provided their trip falls within one of the 12 authorized categories established by the U.S. Department of the Treasury. These categories include family visits, educational activities, professional research, religious programs, humanitarian projects, and the widely used “Support for the Cuban People” category. Travelers operate under a general license, meaning no prior government approval is required, as long as their activities align with their selected category.

Is it legal for U.S. citizens to travel to Cuba for tourism?

No. U.S. regulations do not permit travel to Cuba for purely tourist purposes. Travel must fall under one of the authorized categories. Many leisure travelers choose “Support for the Cuban People,” while others travel for professional, educational, religious, or business-related purposes. As long as activities comply with the selected category, travel remains legal.

Can I fly directly from the U.S. to Cuba?

Yes. Several airlines operate direct flights from U.S. cities such as Miami, Fort Lauderdale, and Tampa to destinations including Havana and other Cuban cities. Travelers must declare their authorized travel category when booking and ensure compliance with U.S. regulations.

What are the entry requirements upon arrival in Cuba?

Travelers must present a valid passport, Cuban Tourist Card, completed D’Viajeros online form (submitted before arrival), and proof of health insurance valid in Cuba. Passengers receive a QR code after submitting the D’Viajeros form, which must be shown upon arrival.

MONEY & PAYMENTS

Can I use my U.S. credit card in Cuba?

Credit and debit cards issued by U.S. banks generally do not function in Cuba. Travelers should plan to bring sufficient cash to cover their expenses.

How much cash should I bring to Cuba from the U.S.?

Because U.S. bank cards typically do not work, visitors should budget enough cash for accommodations, meals, transportation, and activities not prepaid. Daily expenses vary depending on lifestyle and travel style, but many travelers plan for approximately $100–$200 USD per day. Bringing additional funds for unexpected expenses is advisable.

How do I exchange currency in Cuba as a U.S. citizen?

Cuba operates with the Cuban peso (CUP), and exchange rates fluctuate. Exchange can be done at official exchange offices (CADECA), banks, or through private arrangements. Rates vary depending on where the exchange occurs. Many private businesses accept foreign currency such as USD or euros directly. Travelers are encouraged to confirm exchange rates before completing any transaction.

Is tipping customary in Cuba?

Yes. Tipping is common in the tourism sector. A 10% tip in restaurants and small gratuities for drivers or guides are appreciated.

TRANSPORTATION

How do I get around in Cuba?

Transportation in Cuba is primarily arranged through private taxis, ride services, and pre-coordinated transfers. Availability can vary due to fuel supply fluctuations, so planning transportation in advance is recommended, especially for longer distances. Short-distance options such as bicitaxis are available in certain areas. Walking is also ideal in many historic city centers.

Can I rent a car in Cuba?

Rental cars are available but can be expensive and limited in availability. Road conditions and fuel access may vary, so many travelers prefer arranged transportation for convenience and reliability.

CONNECTIVITY

Can I use my U.S. cell phone in Cuba?

Some U.S. carriers offer international roaming in Cuba, though fees can be high. Travelers should confirm rates with their provider before departure.

How do I access the internet in Cuba?

Internet access has improved in recent years but may vary in speed and stability. Wi-Fi is available in many hotels, private accommodations, and designated public areas. Travelers may also purchase local SIM cards for mobile data. Connectivity may not be consistent throughout the island, so planning accordingly is advisable.

HEALTH & SAFETY

Do I need travel insurance?

Yes. Cuban authorities require all visitors to have health insurance valid in Cuba. This is often included in airline tickets but should always be confirmed prior to travel.

Is Cuba safe for travelers?

Cuba is generally considered one of the safer destinations in the Caribbean and Latin America. Violent crime against visitors is uncommon. As in any country, travelers should exercise standard precautions and remain aware of their surroundings.

Are medical facilities available?

Medical facilities are available, particularly in major cities. Payment is required in cash or through travel insurance. Visitors should bring necessary medications, as availability may be limited.

PRACTICAL INFORMATION

What is the weather like in Cuba?

Cuba has a tropical climate with a dry season (November–April) and a rainy season (May–October). Temperatures are warm year-round. Hurricane season runs from June through November, with peak activity in September and October.

Do I need to speak Spanish?

English is commonly spoken in tourist areas, but basic Spanish can enhance your experience and facilitate interactions outside major cities.

What is the voltage of electrical outlets in Cuba?

Most outlets operate at 110V, similar to the United States, though some accommodations may also have 220V outlets. Power outages can occasionally occur.

Are there cultural norms I should be aware of?

Cubans value warmth, hospitality, and personal interaction. Modest attire is recommended in religious or formal settings. Respect for local customs and openness to cultural exchange are appreciated.

EXPERIENCES & TRAVEL PLANNING

Can U.S. citizens participate in guided tours?

Yes, as long as tours align with an authorized travel category. Many guided experiences focus on cultural exchange, history, entrepreneurship, and community engagement.

Can U.S. citizens use Airbnb in Cuba?

Yes. Staying in privately owned accommodations is common and aligns with authorized travel categories that support independent Cuban entrepreneurs.

Can I visit beaches and other cities during my trip?

Yes, provided your overall trip complies with your authorized travel category. Many travelers explore multiple regions while engaging in meaningful cultural activities.

What should I do in case of an emergency?

The U.S. Embassy in Havana can assist U.S. citizens in case of emergency. Local emergency numbers are available for police, ambulance, and fire services. Travelers are encouraged to keep printed emergency contact information accessible.