Frequested Asked Questions (FAQs) by Beyond Roots

Travelers from the United States need a tourist card to enter Cuba. This card serves as a tourist visa and allows you to stay in Cuba for up to 30 days, which can be extended for another 30 days. You can usually obtain this card through airlines or travel agencies when booking your trip to Cuba, but you should always check with them in advance.

Credit and debit cards issued by U.S. banks typically do not work in Cuba due to ongoing economic sanctions, so be sure to bring enough cash. Depending on the number of activities you have already coordinated and paid for in advance, you will need different amounts. But an approximation would be $100-150 per day.

Since President Obama began thawing diplomatic relations with Cuba in 2014, American citizens have been allowed to travel to Cuba for the first time in many years without having to get permission from the U.S. government in advance. As long as the trip fits into one of 12 pre-approved types of travel, called the 12 Categories of Approved Travel to Cuba. American citizens must obtain permission from the U.S. government to travel to Cuba. The simplest and broadest of these travel categories is the “Support for the Cuban People” category.

It´s not legal. For most travelers from the United States, simply stating that they are traveling to Cuba under “Support for the Cuban People” is enough to legally travel to Cuba. Americans are not allowed to travel to Cuba for tourism per se – but supporting the Cuban people is essentially what you would be doing on most trips anyway! While the “Support for the Cuban People” category of authorized travel is technically not tourism, it’s so similar you won’t be able to tell the difference.

Yes, U.S. citizens can fly directly from the U.S. to Cuba. Several major airlines, including American Airlines, JetBlue, and Southwest, offer direct flights from cities like Miami, Fort Lauderdale, and Tampa to Cuban destinations such as Havana, Santa Clara, and Santiago de Cuba. However, U.S. travelers must comply with the authorized travel categories set by the U.S. government, as tourism is not permitted. Travelers need to declare their reason for travel under one of the 12 permitted categories, such as Support for the Cuban People or Educational Activities, and may need to purchase a Cuban Tourist Card (visa) before the trip. It’s important to ensure your travel meets U.S. regulations and to keep records of your activities.

Direct Booking: The best and most straightforward way to book your flight is directly through the airline’s website. This ensures you have direct access to the most accurate and up-to-date information on flights, baggage policies, and the required documents for travel to Cuba. Travel Agencies: Some travel agencies specialize in flights to Cuba and can provide assistance with booking and understanding travel regulations. They may also offer packages that include flights, accommodations, and guided experiences that align with the authorized categories of travel.

Cuban authorities require all travelers to have health insurance valid in Cuba. This is often included in the cost of your ticket, but it’s important to confirm with your airline or travel agent. To purchase appropriate travel insurance, travelers should compare different options and choose a policy that covers medical emergencies, trip cancellations, lost luggage and other unforeseen events. Purchasing insurance before traveling is essential to avoid problems. Consider using reliable providers such as AgentMax Online, which offers a variety of coverage options tailored to travelers’ needs.

The tourist card serves as a tourist visa and allows you to stay in Cuba for up to 30 days, but you can be extended for another 30 days.

Please note that effective September 24, 2020, authorized travelers may no longer return to the United States with alcohol and/or tobacco products acquired in Cuba as accompanied baggage for personal use. For a complete description of what this general license authorizes and the restrictions that apply, see 31 CFR § 515.585(c) and (d).

The U.S. regulations on spending money in Cuba, governed by the Department of the Treasury’s Office of Foreign Assets Control (OFAC) under the Cuban Assets Control Regulations (CACR), prohibit spending at Cuban businesses on the U.S. “Cuba Restricted List,” which includes entities linked to the military or government. While there is no specific cap on how much U.S. citizens can spend, expenditures must align with the purpose of their travel. U.S. credit and debit cards are generally not accepted, so travelers should bring cash, preferably in euros or Canadian dollars to avoid exchange fees. There is no limit on the amount of cash brought into Cuba, but amounts over $10,000 must be declared upon return to the U.S.

The U.S. regulations on spending money in Cuba, governed by the Department of the Treasury’s Office of Foreign Assets Control (OFAC) under the Cuban Assets Control Regulations (CACR), prohibit spending at Cuban businesses on the U.S. “Cuba Restricted List,” which includes entities linked to the military or government. While there is no specific cap on how much U.S. citizens can spend, expenditures must align with the purpose of their travel. U.S. credit and debit cards are generally not accepted, so travelers should bring cash, preferably in euros or Canadian dollars to avoid exchange fees. There is no limit on the amount of cash brought into Cuba, but amounts over $10,000 must be declared upon return to the U.S.

Yes, you can use your U.S. cell phone in Cuba, but roaming fees for calls and data can be high, so it’s important to check with your carrier for available international plans that include Cuba. Some U.S. carriers like AT&T, Verizon, and T-Mobile offer roaming services there. Wi-Fi is available at hotspots, hotels, and with ETECSA internet cards, though access can be limited. If your phone is unlocked, purchasing a local SIM card from ETECSA can be a more affordable option for calls and data. To save on costs, use messaging apps like WhatsApp or Signal when connected to Wi-Fi.

WiFi is not available all throughout Cuba. Many hotels include Wifi access in the room price, while others will charge extra . There are some WiFi hot spots throughout the larger cities where Internet cards can be purchased for access.

In general, Cuba is a safe destination for travelers and does not allow the use of firearms in any form. However, as anywhere in the world, it is important to take basic precautions to protect your property and personal safety. Avoid carrying valuables in plain sight and keep an eye on your belongings in crowded places. We recommend leaving your valuables, including your passport, in the safe at your hotel and only carry what you need for that day. Contact your hotel about safety deposit boxes they may provide (there may be a daily fee). It is also recommended to have a TSA-approved lock on your luggage. In smaller provinces and cities, you may see some people on the streets asking for soap, pens, or other things, though a nuisance, this is not considered to be dangerous. They would greatly appreciate any extras you may have.

No specific vaccinations are required for travel to Cuba from most countries, but it is advisable to be up to date on routine immunizations. Check with your physician or health department for recommended vaccines.

As a U.S. traveler to Cuba, you should bring enough cash to cover your entire trip, as U.S. credit and debit cards are not accepted. A good estimate is around $50 to $150 USD per day, depending on your spending habits, accommodations, and activities. It’s recommended to bring euros or Canadian dollars instead of U.S. dollars, as exchanging U.S. currency incurs a 10% fee. You can exchange cash at official exchange offices, banks, or hotels. Additionally, bring extra cash for emergencies or unexpected expenses, since accessing additional funds while in Cuba can be difficult.

Rental cars are available, but generally not recommended. While they offer the freedom to explore the island at your own pace, several factors make them less attractive. The cost of renting a car in Cuba is relatively high, and availability can be limited, especially during peak tourist periods. In addition, road conditions outside major cities can be poor and signage is often inadequate, increasing the risk of getting lost or having an accident. Fuel shortages are also an issue, and the process of renting and returning cars can be cumbersome due to bureaucratic procedures. For these reasons, tourists often find other modes of transportation more convenient and less expensive.

Several airlines, including American Airlines, JetBlue, and Southwest, offer direct flights from various U.S. cities like Miami, Fort Lauderdale, and Tampa to cities in Cuba such as Havana, Santa Clara, and Santiago de Cuba.

a) Passport (Cuba only requires that your passport must be valid during the entirely of your trip) b) OFAC Travel Affidavit c) Visa – passports must be valid for at least six month beyond the date the traveler will exit/entry United States. d) D’Viajeros Form: All passengers arriving in Cuba must confirm they have submitted a sworn declaration about their biographic data and COVID-19 vaccination status. Passengers may complete the confirmation form online within 72 days from departure at: https://www.dviajeros.mitrans.gob.cu/inicio. Upon submission of the electronic form, passengers will receive a QR code to present to Cuban health and immigration authorities upon arrival in Cuba. In order to travel to Cuba, you must travel under one of the OFAC categories. The categories include: Visiting family Humanitarian projects or to provide support to the Cuban people Official business of the U.S. government, foreign governments and certain intergovernmental organizations Journalistic activities Professional research Educational activities by persons at academic institutions Religious activities Public performance, clinics, workshops, athletic or other competitions and exhibitions Authorization to provide travel services, carrier services and remittance forwarding services Activities of private foundations, research or educational institutes Exportation of certain Internet-based services Some categories might require specific visas to enter Cuba. Take time to go over your travel plans with your agent to identify what type of visa is right for you.1.

La Nave is a modern app that simplifies booking taxis in Cuba by connecting users with licensed drivers, ensuring safety and reliability. Its main benefit is allowing users to book rides directly from a smartphone, with transparent pricing and payment through the app, avoiding fare negotiations or overcharging. It’s especially helpful in busy areas like Havana, where taxis can be in high demand. However, its availability is mostly limited to larger cities and requires a smartphone with a stable internet connection, which can be inconsistent in Cuba. Despite this, La Nave greatly enhances transportation convenience for travelers.

You don’t need to speak Spanish to get around in Cuba, especially in tourist areas like Havana where many people in the tourism industry speak some English. However, outside major tourist zones or when dealing with local transportation, markets, or smaller establishments, English is less commonly spoken, and knowing basic Spanish can make your trip smoother and more enjoyable. Speaking a few key phrases or using a translation app can help with interactions, and it’s also a great way to connect more meaningfully with locals and fully immerse yourself in Cuban culture.

Cuba offers a hot and sunny tropical climate with two distinct seasons. The dry season runs from November to April. The wet season begins in May and runs until November. Keep in mind that it may however rain at any time, so it is wise to always have rain gear when traveling to Cuba. The temperatures in Cuba can range from the 60’s during the wet season (though not very common) to the 90’s during the dry season. It is common to have AC in restaurants, hotels, and other indoor facilities. Keep in mind that not all places have AC in Cuba. Bring insect repellent as the tropical weather also means a lot of mosquitos at dusk and at dawn. Be aware that there is a risk of hurricanes from June to November with September and October being the most threatening months.

No puedes usar tu seguro de salud de EE. UU. en Cuba, ya que la mayoría de las pólizas, incluyendo Medicare y Medicaid, no son válidas debido a las restricciones del embargo. Cuba exige que los viajeros tengan seguro médico, y si no lo tienes, deberás adquirir uno cubano al llegar, que suele costar entre $2 y $3 USD por día. Existen seguros de viaje de EE. UU. que cubren emergencias médicas en Cuba, y es importante verificar que incluyan este destino. Los viajeros deben estar preparados para pagar en efectivo por cualquier servicio médico recibido en el país.

U.S. travelers to Cuba should be aware of key cultural norms, such as avoiding negative discussions about Cuban politics, respecting the country’s history, and being prepared for warm greetings like cheek kisses or handshakes. Cubans value family and social connections, so accepting invitations to their homes is appreciated. Dressing well in public, tipping around 10%, and being patient with services are important. Making an effort to speak some Spanish is valued, and bringing small, useful gifts can be a thoughtful gesture

Yes, you can use your valid U.S. driver’s license to rent a scooter or motorcycle in Cuba, as an international driving permit is not required. Most rental agencies require drivers to be at least 18 years old, though some may set a minimum age of 21 for motorcycles. Be sure to verify rental insurance coverage, as U.S. auto insurance doesn’t apply in Cuba. Also, keep in mind that road conditions can vary, especially in rural areas, with potholes, limited signage, and poor lighting, so driving cautiously is important.

U.S. travelers to Cuba can explore a variety of must-see destinations that highlight the country’s rich history, culture, and natural beauty. Key spots include Havana, with its colonial architecture in Old Havana and vibrant cultural spaces like Fábrica de Arte Cubano. The Viñales Valley offers stunning landscapes and tobacco farms, while Trinidad features cobblestone streets and nearby Playa Ancón. Varadero is famous for its pristine beaches, and Cienfuegos boasts French-inspired architecture. In Santiago de Cuba, the cradle of Afro-Cuban culture, visitors can explore historical sites, while Cayo Coco and Cayo Guillermo are known for their serene beaches. Santa Clara holds key revolutionary landmarks, and Baracoa, Cuba’s oldest city, is perfect for eco-tourism. These destinations provide a blend of cultural heritage, history, and natural beauty.

To find festivals or events happening during your planned visit to Cuba, it’s best to check event listings closer to your travel date. Websites like Cuba Travel Official, La Habana.com, and TripAdvisor Cuba Events regularly update information on cultural festivals, concerts, and local celebrations. Depending on when you visit, popular events such as the Havana International Jazz Festival, Carnival in Santiago de Cuba, or the International Ballet Festival of Havana may coincide with your trip. Be sure to explore these sites for the latest details based on your specific travel dates.

Yes, you can bring your pet from the U.S. to Cuba, but certain requirements must be met. You’ll need a health certificate issued by a veterinarian within 10 days prior to travel, confirming your pet is healthy and has a valid rabies vaccination given at least 30 days before the trip. Upon arrival, Cuban veterinary authorities will inspect your pet, and typically no quarantine is required if all documents are in order. It’s also important to check airline policies and ensure your accommodations in Cuba are pet-friendly.

Finding vegetarian or vegan food in Cuba can be challenging, but it’s becoming easier, especially in tourist areas like Havana, Trinidad, and Viñales. Traditional Cuban cuisine is meat-heavy, but some local dishes, like rice and beans or yuca, can be made vegetarian or vegan. In privately owned paladares, you’re more likely to find plant-based options, and some restaurants in Havana specifically cater to vegetarians and vegans. Customizing dishes by asking for no meat or dairy is generally possible, and fresh fruits and vegetables are available in local markets for self-catering.

Baggage restrictions for flights from the U.S. to Cuba vary by airline, but generally, most allow at least one checked bag up to 50 pounds (23 kg), with fees for additional or overweight luggage. Carry-on baggage is typically limited to one bag measuring 22 x 14 x 9 inches (56 x 35 x 23 cm) plus a personal item. Cuba also has customs limits on certain goods, which could result in additional fees if exceeded. It’s important to check your airline’s specific baggage policies, as weight and fee allowances may differ. For those bringing humanitarian aid, some airlines offer extra allowances, but this needs prior coordination. Always verify with your airline before traveling.

Medical facilities are available to U.S. citizens in Cuba, particularly in major cities like Havana, where clinics such as Clínica Cira García cater to tourists with relatively higher standards of care. However, all medical services require payment in cash or through travel insurance, as U.S. health insurance is not valid. In rural areas, the quality of care may be lower, with limited supplies and modern equipment. For serious emergencies, medical evacuation to another country may be necessary, making travel insurance that covers evacuation crucial. It’s also recommended to bring necessary medications, as availability can be limited.

There is no strict dress code for U.S. travelers in Cuba, but it’s important to dress appropriately for the occasion. Casual, lightweight clothing like shorts and t-shirts is ideal for the tropical climate, but modest attire is expected when visiting religious or cultural sites, with shoulders covered and avoiding overly revealing outfits. For evenings at nicer restaurants or events, smart casual attire, such as a dress or collared shirt, is recommended. While swimsuits are fine for the beach, it’s considered disrespectful to wear them in town, so cover-ups are expected away from beach areas.

Electrical outlets: The electric standard is the 110V outlet, which is the same as the United States. It is common to find both 110V outlet and 220V outlet in the more modern hotels. It is advisable to bring a converter (105-240V) if your electronics are not travel-ready. Outages: Though many hotels are well equipped, it is possible to experience temporary power outages in Cuba.

The official exchange rate in Cuba is 120 CUP per U.S. dollar, but many prefer using the more accurate, fluctuating rate provided by El Toque, an independent platform. Exchange rates can vary widely between service providers like hotels and restaurants, often offering lower rates than the reference. Tourists are generally advised to avoid official exchanges at CADECA or banks due to their less favorable rates and instead pay in foreign currency (USD or euros) at establishments that accept them, which often offer better rates. Supporting local entrepreneurs by paying in foreign currency also helps them more than the official system. To ensure the best exchange, check the El Toque rate regularly and ask about the rate used before completing any transaction.

LGBTQ+ travelers to Cuba can generally expect a welcoming environment, particularly in urban areas like Havana, which has become increasingly open and accepting of the LGBTQ+ community. Recent legal advancements, such as the legalization of same-sex marriage in 2022 and anti-discrimination protections, reflect the country’s growing support for LGBTQ+ rights. Havana has a number of LGBTQ+ friendly spaces, including bars, clubs, and cultural centers, with the Vedado neighborhood being a hub for the community. Mejunje in Santa Clara is also a notable LGBTQ+ space, known for its inclusive events and nightlife. However, attitudes towards LGBTQ+ individuals can vary, especially in rural or conservative areas, where social acceptance may be more limited. Public displays of affection between same-sex couples could still attract attention or discomfort in some parts of the country. While legal protections exist, enforcement may not always be consistent across the island. LGBTQ+ travelers are encouraged to be mindful of local customs and norms, particularly in smaller towns, to ensure a positive and respectful experience while exploring Cuba.

U.S. student IDs are generally not recognized for discounts in Cuba, as most student discounts are reserved for Cuban citizens or students at Cuban institutions. However, it’s worth asking at museums or tourist sites, though discounts for foreign students are rare. The best option for U.S. students is to carry an International Student Identity Card (ISIC), which is more widely accepted and may help secure discounts on entry fees, transportation, or accommodations, though it’s not guaranteed.

Cuba offers a vibrant nightlife experience for U.S. travelers, especially in cities like Havana, Santiago de Cuba, and Trinidad. Live music is a highlight, with venues like Casa de la Música and Fábrica de Arte Cubano in Havana showcasing salsa, rumba, and jazz, while Santiago is known for Afro-Cuban beats. Salsa dancing is a major part of the nightlife, with clubs like 1830 in Havana offering salsa nights and impromptu lessons. Tourist-heavy areas feature popular bars like La Bodeguita del Medio and El Floridita, which stay lively late into the night. For LGBTQ+ travelers, inclusive venues can be found in Havana’s Vedado neighborhood and at Mejunje in Santa Clara, offering a mix of music and cultural performances.

No, you cannot bring a drone to Cuba as a U.S. citizen or as a traveler from any other country. Cuban authorities have strict regulations regarding drones, and they are not allowed to be imported or used in the country. If you attempt to bring a drone, it is likely to be confiscated at customs upon arrival and may be held until your departure. It’s important to respect this regulation to avoid any complications or potential fines. If you’re interested in aerial photography or videography, you might want to explore other options or inquire with local services that may have special permissions for such activities.

Taxis are widely available, especially in large cities like Havana. They range from official government taxis to classic American cars and private cabs. Advantages include convenience and availability, as they can be hailed on the street or booked through apps. However, costs can be high, especially for tourists, and negotiating fares is often necessary. Bicitaxis, essentially bicycle rickshaws, provide a unique and environmentally friendly way to travel short distances within cities. They are relatively inexpensive and provide a more intimate and scenic view of urban areas. The downside is their limited capacity and slower pace, making them less suitable for longer trips.

Tipping is common in Cuba, especially in the tourism sector. A 10% tip in restaurants and for services is appreciated, as wages are generally low.

Currently, there are no specific COVID-19 travel restrictions imposed by the U.S. government for citizens traveling to Cuba, but travelers should still check Cuba’s entry requirements, which may include proof of vaccination or a negative COVID-19 test. It’s also important to stay informed about health and safety measures that may be in place in Cuba, such as mask mandates or health screenings. While the U.S. no longer requires a negative test for re-entry, travelers should follow CDC recommendations and consider travel insurance that covers COVID-19-related medical care or evacuation. Always verify the latest guidelines before your trip.

Yes, U.S. citizens can use Airbnb in Cuba, and it has been available since 2015, offering private accommodations like casas particulares (privately owned homes). This option aligns with the U.S. travel category “Support for the Cuban People”, as staying in private homes supports Cuban locals. It’s a convenient way for U.S. travelers to book lodging, but given the limited internet access in Cuba, it’s best to finalize Airbnb bookings before arriving. Be sure your travel complies with U.S. regulations for visiting Cuba.

Yes, U.S. travelers can visit Cuban beaches, but only if their trip falls under one of the authorized travel categories, such as “Support for the Cuban People” or educational activities, as tourism alone is not permitted under U.S. regulations. While visiting beaches like Varadero, Cayo Coco, or Playa Ancón is allowed, travelers must ensure their trip involves meaningful interactions with locals or other activities that comply with the legal requirements. U.S. travelers should also keep detailed records of their activities for five years to demonstrate compliance with the authorized travel category.

Electrical outlets: The electric standard is the 110V outlet, which is the same as the United States. It is common to find both 110V outlet and 220V outlet in the more modern hotels. It is advisable to bring a converter (105-240V) if your electronics are not travel-ready. Outages: Though many hotels are well equipped, it is possible to experience temporary power outages in Cuba

Yes, U.S. citizens can participate in guided tours in Cuba as long as the tours comply with one of the authorized travel categories, such as Support for the Cuban People or Educational Activities, since general tourism is not permitted. Many tour operators offer experiences that focus on Cuban culture, history, and meaningful interactions with local communities, ensuring compliance with U.S. regulations. Examples include guided tours of historical sites, Afro-Cuban religious experiences, and visits to private farms or art collectives. Travelers should keep records of these activities for five years to demonstrate compliance with U.S. travel rules.

As a U.S. traveler in Cuba, you’ll find a variety of unique souvenirs that reflect the island’s rich culture and heritage. Popular items include Cuban cigars, available at stores like La Casa del Habano, and Cuban rum, with brands like Havana Club being iconic. Local markets, such as Almacenes San José in Havana, offer vibrant art and handicrafts. Traditional guayabera shirts make stylish and comfortable gifts, while Cuban coffee, like Cubita, is a favorite for its rich flavor. Music lovers may enjoy percussion instruments like bongos or maracas, and those interested in Afro-Cuban culture can find Santería-related items, such as beaded necklaces or small statues.

Yes, several travel apps can be helpful for U.S. citizens visiting Cuba, where internet access is limited and expensive. Maps.me allows offline navigation, making it ideal for exploring cities like Havana without internet. TripAdvisor offers restaurant and hotel reviews, and some can be saved offline. Google Translate is useful for overcoming language barriers, with offline Spanish packs available. A La Mesa helps find restaurants in major cities, while WiFi Finder locates internet hotspots. XE Currency Converter assists with currency conversion offline. La Nave, a ride-hailing app, offers a cashless way to book rides in Havana, and the Cuba Travel app provides tourist information and travel tips.

As a U.S. traveler, getting around cities in Cuba can be done through several options. Taxis, both official and private, are widely available, with private taxis often requiring fare negotiation. The ride-hailing app La Nave is a convenient option similar to Uber, allowing cashless rides in cities like Havana, though you’ll need Wi-Fi to book. For short distances, bici-taxis and coco-taxis offer a fun, low-cost way to get around. Public buses, while affordable, can be crowded and less reliable, with Viazul buses offering more comfort for intercity travel. Walking is ideal in many areas, particularly in Old Havana, and renting a car or scooter provides independence but comes with challenges due to road conditions.

Yes, U.S. citizens can visit both Havana and other cities in Cuba during one trip, as long as their travel complies with authorized categories like Support for the Cuban People or Educational Activities, since tourism is not permitted under U.S. regulations. Many travelers explore Havana and then visit other destinations like Trinidad, Viñales, or Santiago de Cuba, while engaging in activities that support local communities and learning about Cuban culture. It’s important to ensure the trip aligns with U.S. restrictions and to keep detailed records of activities for five years to demonstrate compliance.

U.S. travelers can generally take photos in Cuba for personal use, but there are some restrictions to be aware of. It is prohibited to photograph military or government buildings, personnel, or facilities, including police stations and airports, as this could lead to fines or confiscation of equipment. Additionally, it’s important to respect people’s privacy by asking permission before taking photos of locals, especially in personal or religious contexts. Cultural sensitivity is also important, particularly when visiting religious sites or ceremonies like those related to Santería, where photography may not always be allowed. Otherwise, travelers are free to capture the island’s vibrant culture and stunning landscapes.

If you have an emergency as a U.S. citizen or resident in Cuba, you can contact the U.S. Embassy at Calzada between L & M Streets, Vedado, Havana. The main switchboard is (+53) (7) 839-4100, operating from 8:00 a.m. to 4:30 p.m., but for emergencies after hours, call (+53) (7) 831-4100 and dial 1 for the emergency operator. For local emergencies, dial 106 for the police, 104 for an ambulance, and 105 for the fire department, though English-speaking assistance may not be available. Additionally, tourists can contact Asistur for help with financial or medical emergencies. It’s recommended to print out all emergency contacts, as reliable WiFi is not available throughout Cuba.